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Does anyone have any experience with finding insects and larvae in bags of Purina One? We are seeing eggs, larvae and flying insects hatching in the bags (34 lbs) of the Lamb & Rice and the Weight Management formulas.
We talked with Purina and they have simply sent coupons, but of course deny any responsibility.
We store the bags in special Rubbermaid airtight containers with wheels and made for dog food, so we are pretty sure it's not entering after we get the bags home.
The incidence of this for us is getting pretty high and each bag brings us new unwanted guests. Any thoughts on this?
Initially, we complained to Purina and they said "throw it out and we'll send coupons for new."
We did that, We even switched retailers, from Petsmart to Petco and got the same bugs. Purina did NOT want to see the bugs or photos of them and the parting remark from customer service was "they're not toxic!"
We talked with Purina and they have simply sent coupons, but of course deny any responsibility.
We store the bags in special Rubbermaid airtight containers with wheels and made for dog food, so we are pretty sure it's not entering after we get the bags home.
The incidence of this for us is getting pretty high and each bag brings us new unwanted guests. Any thoughts on this?
Initially, we complained to Purina and they said "throw it out and we'll send coupons for new."
We did that, We even switched retailers, from Petsmart to Petco and got the same bugs. Purina did NOT want to see the bugs or photos of them and the parting remark from customer service was "they're not toxic!"