I just feel that we should never assume anything when it comes to our pets. They can't speak for themselves so it's up to us to be extra vigilant in making sure that when we leave them in someone else's care, whether it's for grooming, boarding, vet care, etc., we know what to expect during their stay.
I agree with this and upset that I didn't take extra steps in asking questions, getting answers or educating myself about it first; feeling like I let our pup down.
I called the groomer today (they run their business out of their home). I told her that she should put more time and effort in explaining exactly what she is going to do, that I thought she intended to shave his butt, under his tail and clean up his back legs. She said that she shaves atleast 15 goldens a week, that it is very commen and she just did 3 today, 2 of them were her own.
Again, when posting this thread I was embarrassed because I am always aware of taking the best care of my golden. I just want this to be a learning lesson for us all.
I love him to peices regardless how he looks, it was the way he was initially acting afterwards that made me sad but he is back to his old-puppy-self again and he's happy and with that, I'm happy.