YESS!!!! The Booster Bath Arrived!!
It took all of 15 minutes to put it together....
Nice quality, yet light weight - the thing was designed with some thought.
I ordered the Tropic Shower thingy to get warm water from my washing machine hookup to the tub...however the valve that allows the water to travel down though the hose broke...
I was dreading having to deal with sending it back...
I noticed that the Paws For Thought people had a toll free number and a note that said, "we want you to be pleased"....so I called.
I have to tell you I was so very pleased with their service.
They apologized and said they would ship another out today...I didn't have to jump through any hoops...and I didn't have to go through Costco (not that it would have been terrible to do that either...it just would have taken much longer...).
She asked where I purchased the Booster Bath and Tropic Shower..I thought when she knew I didn't order it direct that it would be a problem....but NO! She said ooooh you got the best deal...and then asked if I got the free shipping too!
I just love dealing with companies like this and have to give them a pat on the back for really taking care of their customers! She very easily could have made me deal with Costco and wait for the product to go though channels....but she didn't....
WELL DONE Paws for Thought www.dogbath.com
PS...She said that they are working on getting the ramp on sale through Costco with free shipping...so for those of you that need/want a ramp....keep checking...
It took all of 15 minutes to put it together....
Nice quality, yet light weight - the thing was designed with some thought.
I ordered the Tropic Shower thingy to get warm water from my washing machine hookup to the tub...however the valve that allows the water to travel down though the hose broke...
I was dreading having to deal with sending it back...
I noticed that the Paws For Thought people had a toll free number and a note that said, "we want you to be pleased"....so I called.
I have to tell you I was so very pleased with their service.
They apologized and said they would ship another out today...I didn't have to jump through any hoops...and I didn't have to go through Costco (not that it would have been terrible to do that either...it just would have taken much longer...).
She asked where I purchased the Booster Bath and Tropic Shower..I thought when she knew I didn't order it direct that it would be a problem....but NO! She said ooooh you got the best deal...and then asked if I got the free shipping too!
I just love dealing with companies like this and have to give them a pat on the back for really taking care of their customers! She very easily could have made me deal with Costco and wait for the product to go though channels....but she didn't....
WELL DONE Paws for Thought www.dogbath.com
PS...She said that they are working on getting the ramp on sale through Costco with free shipping...so for those of you that need/want a ramp....keep checking...