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post #1 of 32 (permalink) Old 05-04-2019, 07:17 PM Thread Starter
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puppy inquiries

So, I hear all the time how folks inquire and get no answers.
Not suggesting any of you would do what this gal did today but just in case: subject line was ' puppies available now' and here's the email:
Thanks


Sent from my iPhone
YEP. That's it.

Sorry. I will answer her, but this sort of inquiry doesn't make me want to answer her. I get probably 10 -20 a day, and have a very long informational I send everyone.. but this sort of inquiry (of which half my daily haul are easily in this ballpark though not quite so NOTHING that makes me want to continue a convo , usually they are 'do you have puppies and how much?') isn't going to get anyone's interest as a breeder. I answer anyway- because I want folks to have good info. But if I wrote an individual answer to everyone who sends an inquiry like this, I wouldn't answer either. When you make an inquiry of a breeder, consider that she might have an available puppy. Don't be a time saver on your initial inquiry - that's when your first opinion is being made.

When you make an inquiry, try to make the breeder want to sell you a puppy! There are hundreds of interested parties for every puppy in every single litter. I'm not exaggerating. Hundreds. For every puppy. So- make yourself stand out! If you care so little about the possibility of a puppy you can't be bothered to intro yourself, what makes you think you are a stellar candidate for one of my puppies? It's just so disrespectful to send a one=liner, much less a subject line!!

Last edited by CAROLINA MOM; 05-04-2019 at 09:10 PM. Reason: Edited to comply with GRF #12
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post #2 of 32 (permalink) Old 05-04-2019, 09:17 PM
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I agree, It's a 2 way interview process. As a puppy buyer you should want to know as much about the breeder and their philosophies as possible. Ask a lot about the dogs, temperament, health etc. As so the breeder needs to know if they are equipped to handle raising a puppy. No Breeder wants to put their puppy in a home that may have to sent back to the breeder or worse, take it to a rescue.



Honestly if it were me, and I had plenty of good qualified applicants, and received a first contact email asking for price and if any puppies were available, I would send them the information on how to contact and research breeders. Explain health clearances (all in a PDF maybe) and then explain that the wait list is full.



Now this is the IT guy in me. I would make a new folder in my email and name it something like "bad first contact" and add those emails to move instantly to that folder. If those emails come again saying the same thing (just availability and price)... you know they never even read your info packet and aren't worth any more time. If the email that goes into that new folder at a later date and shows they learned then they may me worth more contact.

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post #3 of 32 (permalink) Old 05-05-2019, 08:50 AM
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I'm not disagreeing with you at all but just in defense of those of us who were ignorant, it's not necessarily laziness or disrespect. I had gotten my first Golden from a humane society in the mid-1980s and the second from an ad in the paper in 2000. Both were good, healthy dogs. So when I started my search 2017, I had no reason to know how much things had changed. I had no idea that there were way more buyers than puppies for reputable breeders. I would have been more than willing to craft a "sell yourself" type email and do research if I had known. From my ignorant perspective, I thought it would be less of an imposition to a breeder to just quickly establish if we had a reason to continue a correspondence. I am so glad Rukie's breeder did not write me off immediately because of my, "Do you have puppies and how much" email which is exactly what I sent to her. I think we provide a great life for a puppy/dog despite our buyers ignorance. However, when I am ready for another puppy all you great breeders on this forum (who don't breed for high energy) will get a very detailed "please consider me" inquiry. Thanks for the education!


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post #4 of 32 (permalink) Old 05-05-2019, 09:58 AM Thread Starter
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Like I said, I do send the long informational to everyone- regardless of their skill at communication- because everyone deserves a well-bred, healthy puppy. And like all breeders, I get plenty of the 'do you have puppies and how much' type emails.. but this one- just blew my mind. She wrote zero other than the subject line. Actually her 'sent from my iPhone' was longer than her typed part!
So - I guess I consider that sort of person just rude. If I'm looking to buy something, I do more than just send a blank email w a subject line...and I wonder about all the people who say breeders don't reply, whether they too are sending one-liners or less. If I were not a breed educator, I would not reply to the one-liners.
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post #5 of 32 (permalink) Old 05-05-2019, 10:24 AM
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People don't realize that you generally get out of it what you put into it. YOu are good to respond with the full informational letter. Clearly this shopper is still looking at this like buying a stuffed animal off a shelf and has no understanding that a good breeder has a piece of their heart wrapped up with every puppy they bring into the world. I was following a story this week on facebook with a breeder who was agonizing over whether she had made the wrong decision on a family she allowed to take one of her puppies home. I don't think the average puppy buyer understands the leap of faith and trust a good breeder places in them by selling them a puppy. Showing you are prepared to make an emotional investment with a puppy does a long way in proving your worth as a potential home.


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post #6 of 32 (permalink) Old 05-05-2019, 10:38 AM
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I received an inquiry this morning that was similar, with the subject "Puppies?" And the body of the email said, "Looking for a dog." I wasn't even sure how to respond. (I also received a wonderful referral from Robin that was a perfect initial contact.)

But just as bad as the minimalist contact is the manifesto first email. Usually it's a heavy tome written without paragraphs, often wandering, and taking lots of time and effort to read before they get to the point. For me, those are the hardest to be polite about. I really don't want to read their entire life story. But someone obviously told them to do this kind of email, because they put lots of time into it, and they are always filled with tales of activities, and lifestyles, and fenced yards, and hopes, and dreams, and goals, and why they are the perfect puppy home.

There's a happy medium that is friendly and provides enough information to pique my interest, without overwhelming me in the initial contact. There's an art to it, I'm sure.
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post #7 of 32 (permalink) Old 05-05-2019, 11:11 AM
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That's really unbelievable. It almost makes me wonder if the email got sent before they were done writing, or if there was a glitch or something. I have one person that I email with regularly whose messages for some reason get sent without the body of the text, even though she wrote a message. It's weird.

Or, it's this generation of young people who have grown up sending twitter messages, or living through text messages or video games, and have no clue how to actually communicate correctly.

You are wonderful for being willing to respond with all the information you provide. You never know when it might actually educate someone. I would be really interested to hear if this person responds to you after getting your letter.

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post #8 of 32 (permalink) Old 05-05-2019, 11:25 AM Thread Starter
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I don't think it was an early send, she signed her name-
I did not post her full name, just left the first name but it got edited off for a rule break.
So since she signed a name, I figured she was done.

Crack me up though- I did send her my inquiry response letter just now and it was returned for 'permanent error' user doesn't exist. So. all well and done, lol...

Glad it was a good first contact, Dana. I hope you have a puppy for them.
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post #9 of 32 (permalink) Old 05-05-2019, 02:00 PM
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Quote:
Originally Posted by Prism Goldens View Post
Like I said, I do send the long informational to everyone- regardless of their skill at communication- because everyone deserves a well-bred, healthy puppy. And like all breeders, I get plenty of the 'do you have puppies and how much' type emails.. but this one- just blew my mind. She wrote zero other than the subject line. Actually her 'sent from my iPhone' was longer than her typed part!
So - I guess I consider that sort of person just rude. If I'm looking to buy something, I do more than just send a blank email w a subject line...and I wonder about all the people who say breeders don't reply, whether they too are sending one-liners or less. If I were not a breed educator, I would not reply to the one-liners.

You are good to reply. This one, I might be inclined to write back, "Did you mean to write more before you hit send?"

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post #10 of 32 (permalink) Old 05-06-2019, 12:10 AM
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Quote:
Originally Posted by Prism Goldens View Post
So, I hear all the time how folks inquire and get no answers.
Not suggesting any of you would do what this gal did today but just in case: subject line was ' puppies available now' and here's the email:
Thanks


Sent from my iPhone
YEP. That's it.

Sorry. I will answer her, but this sort of inquiry doesn't make me want to answer her. I get probably 10 -20 a day, and have a very long informational I send everyone.. but this sort of inquiry (of which half my daily haul are easily in this ballpark though not quite so NOTHING that makes me want to continue a convo , usually they are 'do you have puppies and how much?') isn't going to get anyone's interest as a breeder. I answer anyway- because I want folks to have good info. But if I wrote an individual answer to everyone who sends an inquiry like this, I wouldn't answer either. When you make an inquiry of a breeder, consider that she might have an available puppy. Don't be a time saver on your initial inquiry - that's when your first opinion is being made.

When you make an inquiry, try to make the breeder want to sell you a puppy! There are hundreds of interested parties for every puppy in every single litter. I'm not exaggerating. Hundreds. For every puppy. So- make yourself stand out! If you care so little about the possibility of a puppy you can't be bothered to intro yourself, what makes you think you are a stellar candidate for one of my puppies? It's just so disrespectful to send a one=liner, much less a subject line!!
I have no idea how you are ever able to respond to so many inquiries per day. That is overwhelming.
This tells their are definitely not enough golden retriever breeders in the US.
Which is a whole other issue.


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