I was using Origin and Evo. About 3 weeks ago I had the same problem with a bag of Origin I purchased in Red Deer , Alberta that I purchased at Global Pet Foods. The bone chips were brutal and there were even toothpick size yet way sharper bones going right through the kibble.
When I got a hold of Champion Pet Foods the lady said that they had had a problem with the screen size used to seperate the bones and then she asked what kind of dog's I had. I told her a chesapeake and 2 golden's and she replied "that's o.k because they inhale their food any way"
Can you believe it.
I took the food back to Global and showed them and they could not believe it either.
I will never ever buy orijen again.
Evo and Wellness core is all I use now.
Maybe I should of kept some in case of a lawsuit...Ha Ha!

OMG! That is the worst one I have heard yet. I know I am just outside of Edmonton and got pretty much the same response. Too bad you didn't still have those pieces ecspecially if they were that big. To brush the situation off and be rude on top of it is just amazing to me. I am with you...... EVO it is!!! Sorry she treated you like that you should have got her name.

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~Ashleigh
www.chantillygoldens.ca

I am really surprised how Champion Pet foods is handling this. For a somewhat small (compared to Purina, Iams, etc) company who's product is based on word of mouth and testimonials and who's consumer is someone who is probably more educated about pet nutrition and wants a healthier choice for their pet, Champion are being really, really stupid in this situation. I think they are shooting themselves in the foot so to speak and might be surprised at the number of customers they lose with their non-nonchalant attitude toward a serious problem with their product. Really seems like they aren't being very bright business people. I still haven't seen a posting on their website regarding this issue which makes it even worse. What if someone bought a bag for the 1st time and thought this is what it's supposed to be like with bone chips and all?

I have a small bag of 6 fresh fish Orijen in my front closet that needs to go in the trash. It's been there since February when I put Pip back on kibble. I was posting here at the time about how ill my dog was with diarreah, vomiting, etc for about 4 days. We took her off it and did ground beef and rice and then bought a bag of Evo Red Meat. She ate two bags of that and now is back to Orijen now. I am going to go inspect that bag and see if it's a bad bag. It's only a 5 pound bag and from a few months ago but I'm very curious now.

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When they begin to lose customers they will take the complaints seriously.

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I agree Goldilocks. Hopefully they will notice a decrease in sales because for me EVO it is. Bought my 1st few bags of EVO red meat and man do they every LOVE it. The bites are nice and big for tartar and they really like it.

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~Ashleigh
www.chantillygoldens.ca

The small bag of Orijen I had here since February appears fine but I've thrown it out due to the fact it's been open since then.

I've been thinking further about this and the attitude of the company worries me because this is an issue we the consumer can see. What about an issue that would not be visible to us when feeding our dogs. Would they still keep mum and let us go on feeding it? I'm thinking ...probably.

On Evo Pippa's coat got really shiny and soft quite quickly but she had an odour to her as well as lots of eye goop. There's a breeder nearby who also runs a feed store off her property and she can get Horizon Legacy which is a high protein, grain free food which is made in Saskatchewan. I may try that when this bag of Orijen runs out.

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The Horizon Legacy, NOW (made by GO Natural) and Taste of the Wild are other great foods. Orijen is not the end all be all for grain free dog foods. I agree with the fact they would probably keep quiet should it be something not visible to the consumer. EVO is just easier to get for me and I thought after all this chicken and fish red meat be a nice change for my guys. They are loving it.

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~Ashleigh
www.chantillygoldens.ca

KayCee has been on TAste of the Wild High Prairie--bison & deer formula. Today I went to get a new bag and decided this time I would try the Wetland formula which ahs duck and other birds, etc in it. Is still in trunk of care so can't check what all is in it. Will start her on it when she finished whtthe High Prarie. Both are totally grainless.

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HONEY-- 1ST BIRTHDAY, GOTCHA DAY 12-7-2002
AND
MY GOLDEN BABIES AT THE BRIDGE, BUT FOREVER IN MY HEART
SCOOTER--6-14- 1994 -- 8-22-1999
BUCK 2-8-1995 ------5-15-2007
HUNTER 8-19-1999--10-16-2003
KAYCEE 8-19-1999---5-25-2008

Goldens bring light into the world.

I refilled our food container for the week from the new bag of 6 Fresh Fish and there's the odd kibble with a bone piece sticking out. I have been able to pull the bones off the kibble and there's been maybe 3 - 5 affected "kibbles" per cup. They are really sharp too. I'm not impressed. I might take this bag back and try something else. Makes me wonder if the bone amount in the kibble will continue to increase as we get lower down in the bag.

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OMG!!! I am shocked!!!!!!!!!!! I have been feeding Jean-luc, jr this for awhile now.
I know I got a new bag just a few weeks ago... I ALWAYS look at the food... just force of habit.... I haven't seen any of this in his food. He's been on the Large Breed Puppy formula. Maybe it wasn't affected.

Still though... it is worrisome.