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Old 04-12-2012, 08:48 PM
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Diamond Pet Food Suspends Delivery of all products made in SC....

Diamond Pet Food Suspends Delivery of All Brands made in SC
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Old 04-12-2012, 11:13 PM
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I am not going to feed TOTW I guess. Thank god I am now so paranoid about my dogs food. When they finish up the Wellness I think I will put mine on FROMM's Chicken a la veggie with Honest Kitchen as a topper (instead of canned food).
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Old 04-13-2012, 12:11 AM
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If anyone has been thinking about switching away from a Diamond produced kibble, this ought to make the decision pretty easy.
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Old 04-13-2012, 08:18 AM
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Quote:
Originally Posted by MikaTallulah View Post
I am not going to feed TOTW I guess. Thank god I am now so paranoid about my dogs food. When they finish up the Wellness I think I will put mine on FROMM's Chicken a la veggie with Honest Kitchen as a topper (instead of canned food).
I don't think you'll be disappointed with Fromm--and the great news is, their track record is fantastic.
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Old 04-13-2012, 10:38 AM
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This may not be totally accurate. This is from a Facebook thread, people I trust to know what they are talking about.

Donna Koga shared a link.
  1. 17 hours ago


    ALERT FOR DOG PEOPLE!!! Diamond Suspends delivery of ALL food from it's South Carolina plant. If you have any food made by Diamond, call the manufacturer and check to see if it was made in that plant. These foods are made by Diamond but may or may not be made in SC...CALL and ASK! :
    Solid Gold
    Canidae/Felidae
    Natural Balance
    Kirkland (Costco Brand)
    Chicken Soup
    Taste of the Wild
    Diamond Pet Food Suspends Delivery of All Brands made in SC
    www.truthaboutpetfood.com
    One of you great Independent Pet Store People out there sent me a 'heads up' that their Distributor would not be delivering any products made by Diamond Pet Food; though she received no explanation why. I called Diamond and was told...



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Old 04-13-2012, 11:23 AM
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I agree-I am not sure the story is accurate. I went to their website, and the only recall listed is still the voluntary one for Lamb and Ric. They do give the bag information so you can check. I also emailed them to ask about the other story but have not heard back yet. I have to buy dog food this afternoon, so I hope I hear something soon!
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Old 04-13-2012, 11:50 AM
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I just called Diamond myself.

*They have stopped delivery out of SC to do a thorough cleaning and check before sending food out of there.

All 3 plants manufacture ALL brands they make.

They do not believe the problem of this potential salmonella problem came from the source, but are not sure where it stemmed from.

They always screen products before putting it in any of their food for safety.

They source the majority of their products from the US--but not all--but cannot verify which ones are outsourced.

She was very nice. Call for yourself if you need reassurance or confirmation. 800-442-0402.

Also, it's not additional recalls at this point--it's just stopped delivery out of SC as a precaution.
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Old 04-13-2012, 11:59 AM
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and I just got this, too:

Diamond Pet Foods Suspends All Shipments from South Carolina Plant
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Old 04-13-2012, 12:09 PM
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THis is very concerning to me. That the plant makes all different foods. That they suspend shipments to clean..... shouldn't that be a routine happening between different lots of food, not something that is extraordinary?! Also, that they refuse to be transparent about where specific ingredients are sourced from is totally unacceptable to me.
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Old 04-13-2012, 12:14 PM
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Quote:
Originally Posted by Penny & Maggie's Mom View Post
THis is very concerning to me. That the plant makes all different foods. That they suspend shipments to clean..... shouldn't that be a routine happening between different lots of food, not something that is extraordinary?! Also, that they refuse to be transparent about where specific ingredients are sourced from is totally unacceptable to me.
Agree.

And I'd just like to say this. I used to work for a manufacturer in customer service (not dog food, but still).

If we had "issues" arise that could affect quality, we were scripted as to what to say and what not to say. The important thing to the company is not to alarm the customer and make them question you and your products.

Not saying Diamond is doing that, but.....................
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